The robot prompts "cloth holder winding"/incomplete installation, how to deal with it?

• Flip the DEEBOT and check if any foreign objects are entangled in the mop plates. If found any, please remove them.
• If no entanglements or foreign objects are found, restart the DEEBOT and check again.

Note: If same issue is faced, please contact us on Customer Support Centre 1800 258 8085 (Monday to Saturday 10am – 6pm)

ROBOT ALARMS: THE RAG TRAY IS NOT FULLY INSTALLED

• Flip the DEEBOT. Check if the mop plates are properly installed. If not, install it correctly. Ensure that you hear the prompt for confirmation of successful installation.
• Check that the mop pads are in good condition. If they are worn out change them with the fresh ones.
• Check if the magnet of the mop plate is lost. If it is lost, please contact us on Customer Support Centre 1800 258 8085 (Monday to Saturday 10am – 6pm)