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What should I do when the DEEBOT does not clean automatically according to the scheduled time?
Check if the DEEBOT is connected to power and is turned ON. If not, turn ON the DEEBOT.
Check if the “DO NOT DISTURB” feature is disabled in robot advanced settings in the application. If so, disable the feature for the DEEBOT to automatically execute cleaning at the scheduled time.
Ensure that the DEEBOT has sufficient battery. If the battery is low, it is advisable to not schedule cleaning when the battery level is low.
Open the application and check if the time zone and country is set properly. If there is a misalignment, it will not perform the task according to that time.
Ensure that the task scheduled is saved in the application. If not save not, save it properly.
Note: If same issue is faced, please contact us on Customer Support Centre 1800 258 8085 (Monday to Saturday 10am – 6pm)
