Dust collection failed, no dust bag detected or the dust bag is full, how to deal with it?

DUST COLLECTION FAILED:

• Ensure that the dust bag is properly installed and the dustbin cover is closed in place.
• Ensure that the DEEBOT is correctly placed at the station.

NO DUST BAG WAS DETECTED:

• Open the dust collection cabin and check if the dust bag is installed. If not, install it.
• If a dust bag is installed, remove it and install it properly.

AFTER THE NEW DUST BAG, IT STILL ALARMS THAT THE DUST BAG IS FULL:

• Turn OFF and restart the machine, disconnect the station power supply and reconnect it.
• Check the firmware version of the machine. If there is a prompt to update, please update to the latest version.
• Ensure that the robot is in a charged state and observe after reinstalling the dust bag.

Note: If the issue is still not resolved, please contact us on Customer Support Centre 1800 258 8085 (Monday to Saturday 10am – 6pm)