The robot cannot be charged.

Check if the power cord is correctly plugged into the socket. Also ensure that the power cord is correctly plugged back to the station.
Remove the top cover of the robot and make sure the power switch is pushed to "I" to power on the robot.
Check that DEEBOT powers on normally.
- If it can be powered on: Please place the robot directly in front of the station, press and hold the AUTO button on the robot for 3 seconds to make the robot to return to the station to charge itself.
- Unable to power on the robot: If the robot cannot power on, manually push the rear end of the robot into the station cleaning sink. Once docked, a voice prompt will be broadcast and the robot will start charging.
If a red light is flashing while DEEBOT is operating, follow the steps prompted to troubleshoot the problem.
Check whether genuine mopping pads are being used. If not, it is recommended to replace with genuine mopping pads and try again.
Check the station cleaning sink, and if the charging electrodes are dirty. Clean them with dry cloth and try again.

Note : If the issue is still not resolved, please contact us on Customer Support Centre 1800 258 8085 (Monday to Saturday 10am � 6pm)