DEEBOT cannot find the charging dock

If DEEBOT cannot find the charging dock, follow these steps:

• Check placement of the DEEBOT:
  
  • Place DEEBOT about 1 meter directly in front of the charging dock.
  • Press and hold the "AUTO" button for 3 seconds to hear the "Returning to the Charging Dock" voice prompt.
  • Alternatively, open the ECOVACS App and tap "Return Mode" to check if the robot can return to charging dock/station.
  If the Deebot is not able to Go on the charging dock, kindly check Step 2.
• Check the Charging Dock:
  
  • Ensure that the Charging Dock has proper electric connection from main power plug.
  • Ensure all protective film on the charging dock has been removed.
• Position the Charging Dock Correctly:
  
  • Ensure the charging dock is positioned according to the guidelines in the Instruction Manual.
  • If needed, try moving the charging dock to a different location and test again.
  • If the Deebot has created a Map of your house, kindly do not change the location of the charging dock. It will distort the previously saved map & also will not allow the Deebot to dock itself on the Charging Dock on its own.