Cookie Policy

This Cookie Policy explains how Frootle India Private Limited (“we”, “us”, or “our”), the official marketer and distributor of ECOVACS products in India, uses cookies and similar tracking technologies on our website www.ecovacsindia.in (the “Website”).

In accordance with the Digital Personal Data Protection Act (DPDPA), 2023, and the Information Technology Act, 2000, we ensure that your preferences regarding your data are respected. This policy provides you with clear information about the types of cookies we use, why we use them, and how you can manage your preferences.

• What Are Cookies?
  Cookies are small text files that are placed on your computer, smartphone, or tablet when you visit a website. They are widely used to make websites work more efficiently, improve your browsing experience, and provide analytical data to the website owners.
• Why Do We Use Cookies?
  We use cookies to:
  
  • Ensure the core functionalities of our e-commerce platform work correctly (e.g., keeping items in your shopping cart, processing checkout).
  • Understand how you navigate our site so we can optimize your shopping experience.
  • Remember your preferences, such as your region or login status.
  • Provide you with tailored marketing and product advertisements relevant to your interests across the internet.
• Categories of Cookies We Use
  We classify our cookies into the following four categories:
  
  1. Strictly Necessary Cookies (Essential)
     These cookies are absolutely necessary for the website to function properly. Without these, core services like user authentication, security, and checkout functionalities cannot be provided.
     • Consent Requirement: These do not require your explicit consent as the website cannot operate without them.
  2. Performance & Analytics Cookies
     These cookies collect anonymous information about how visitors use our website (e.g., which pages are visited most frequently, how traffic moves through the site). This helps us improve website performance and user experience.
     • Examples: Google Analytics.
     • Consent Requirement: You can opt in or out of these using our Cookie Preference Banner.
  3. Functionality Cookies
     These cookies allow our website to remember choices you make (such as your username, language, or the region you are in) to provide an enhanced, personalized experience.
     • Consent Requirement: You can opt in or out of these using our Cookie Preference Banner.
  4. Targeting & Advertising Cookies
     These cookies are used to deliver advertisements relevant to you and your interests in smart home cleaning products. They also limit the number of times you see an advertisement and help measure the effectiveness of marketing campaigns.
     • Examples: Meta (Facebook) Pixel, Google Ads tracking.
     • Consent Requirement: These will only be deployed if you explicitly select "Accept All" or toggle them "On" via our consent banner.
• How Can You Control and Manage Cookies? We respect your privacy choices under the DPDPA 2023. You have the right to choose whether to accept or decline non-essential cookies.
  • Our Cookie Consent Banner: When you first visit our Website, a popup banner will appear allowing you to "Accept All", "Reject Non-Essential", or customize your preferences.
  • Browser Settings: Most web browsers allow you to manage your cookie preferences through their settings. You can configure your browser to refuse cookies or delete specific cookies. Please note that disabling essential cookies may impact your ability to use certain features of our online store.
• Data Retaining and Processing Any personal data gathered through cookies (such as IP addresses or device identifiers) is processed strictly in accordance with our Privacy Policy. We do not sell or unauthorizedly share your cookie data with third parties.
• Updates to This Policy We may update this Cookie Policy from time to time to reflect changes in our technology or legal obligations under Indian law. Any updates will be posted on this page with a revised "Last Updated" date.
• Grievance Redressal If you have any questions about our use of cookies or wish to exercise your data protection rights (including data access, correction, or erasure requests), please contact our designated Grievance Officer:
  
  
  • Name of Grievance Officer: Dhaval Panchal
  • Designation: Grievance Officer – Data Protection
  • Company: Frootle India Private Limited
  • Email Address: privacy@ecovacsindia.in
  • Address: 1101, H Wing, MICL Aaradhya One Earth, Four Point, Pant Nagar, Ghatkopar East, Mumbai, Maharashtra 400075